City Services5 min read
Toronto 311 and City Services: How a Single-Tier City Handles Your Request
How 311 Toronto works in an amalgamated city with no borough layer, what it covers, and where police, waste and winter operations actually fit.
Toronto, Ontario
Toronto City Guides
Independently written reference guides for living in and visiting Toronto. Each guide explains how a civic system or service actually works, and links to the official source for details that change.
Transit5 min read
Getting Around Toronto: How the TTC Network Is Organised
The TTC’s subway, streetcar and bus network explained, including why the TTC is not a City department and how to plan a trip without guessing.
Reference3 min read
Official Toronto Information Sources: Where to Check Before You Act
The authoritative Toronto sources for civic services, transit and policing, why the single-tier structure makes this map unusually short, and how to spot lookalike sites.
Getting Around6 min read
Getting Around Toronto: The TTC, PRESTO and How Fares Work
How Toronto’s subway, streetcar and bus network is organised, how fares, transfers and proof of payment work, and where to check the current prices.
Waste & Recycling6 min read
Toronto Garbage, Recycling and Organics: What Goes Where
How Toronto’s three collection streams work, what belongs in the Green Bin and the Blue Bin, how bin size sets your waste fee, and where to take what the curb will not take.
Taxes & Property6 min read
Toronto Property Assessment and Property Tax Explained
Why MPAC’s assessed value and the City’s tax rate are two different things, how the bill is calculated, what relief programmes exist, and how to challenge an assessment.
YYZ key numbers
- City services (311 Toronto)311, or 416-392-2489 from outside Toronto
- Police non-emergency (Toronto Police Service)416-808-2222
- City Hall main switchboard311, or 416-392-2489 from outside Toronto
- TTC customer information416-393-4636 (INFO)